T. H. WHITE
Mission Statement: It is our belief that customer satisfaction is directly related to quality products and services. We listen to your ideas so we understand what is important to you. We believe this is the beginning of building a lasting relationship that is as important to us as it is to you. We are adamant about helping you to achieve your construction dreams.
We insist on the following:
Attention to Detail - Listening to your ideas allows us to know what details matter the most to you
Client Satisfaction - We want to provide you with a detailed outline of proposed services and costs so there are no surprises when we begin our work.
Professional Standards - We believe this is a key component to achieving and maintaining a good working relationship with our customers.
Dependability - We strive to keep each appointment we make and begin work when we promise. There are times outside influences prevent this, but we will stay in touch with you to let you know when changes need to be made.
Integrity - In dealing with our customers we believe integrity is an important aspect. If we change materials or how we do any aspect of your project we will talk with you before we proceed. If costs increase, due to material increases, we will let you know before purchasing the product and passing any costs on to you. We will work to find similar quality products that will not compromise the quality of your project. If however, we are unable to find a comparable product we will talk with you before we proceed with your project.
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